1. Shipping Scope
This Shipping & Delivery Policy applies to all domestic and international orders placed through the website.
2. Order Handling Time
Orders are prepared for shipment after payment confirmation. Processing times may vary due to inventory availability and operational capacity.
3. Domestic Shipping Timeframe
Domestic shipments are dispatched from local fulfillment centers.
- Estimated delivery time: within 5 days after shipment
4. International Shipping Timeframe
International shipments are dispatched via standard international logistics services.
- Estimated delivery time: within 7 days after shipment
Delivery times are estimates and not guaranteed.
5. Shipping Methods
Shipping methods are determined based on destination, package size, and logistics efficiency. The most suitable carrier will be selected automatically.
6. Shipping Charges
Shipping fees are calculated at checkout and are based on shipping destination, order value, and shipment weight or volume.
7. Customs Clearance
International orders may be subject to customs clearance procedures. Any duties, taxes, or import-related charges are the responsibility of the recipient.
8. Address Responsibility
Customers must provide complete and accurate shipping information. Incorrect addresses may result in delays, failed deliveries, or additional shipping costs.
9. Undeliverable Packages
If a package is deemed undeliverable due to customer-related issues, reshipment may require additional fees or the order may be canceled without refund of shipping costs.
10. Shipment Tracking
Tracking information may be available once the order has been shipped. Tracking updates are subject to carrier systems and may not reflect real-time status.
11. Multiple Shipments
Orders containing multiple items may be shipped separately. Delivery dates for each package may differ.
12. Delivery Delays
Delays caused by weather conditions, customs inspections, carrier disruptions, or force majeure events are beyond control and do not qualify for compensation.
13. Lost Shipments
If a shipment is confirmed lost after investigation, a resolution such as replacement or refund may be arranged.
14. Delivery Confirmation
Once delivery is confirmed by the carrier, responsibility for the shipment is considered fulfilled unless otherwise proven.
15. Policy Amendments
This Shipping & Delivery Policy may be revised periodically. Continued use of the website constitutes acceptance of the current terms.